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Silencing Reviews (We Give it 5 Stars)

Written on February 24, 2008

We’re not sure if everyone’s noticed this, but it’s a good trick for anyone looking to silence the “reviews” on their Facebook application about pages.

If you’re like us, the new mandatory “Reviews” section is a bust- you can’t respond to user complaints, and frequently those complaints are petty, unfair, or spam. Facebook’s “report” feature is too slow, and harassing users to remove an inaccurate review is not always an option.

We suggest two courses of action. First, drag the wall above the “Reviews” section. Users will post complaints on the Wall instead of “Reviews” as a result. There you can respond to genuine grievances and delete spam. Secondly, click “Edit” on the Reviews section. From there, you can fix it so only Friend Reviews are visible to users. This vastly reduces the reach of a review, curbs friendless spammers, and also helps to regulate those who do review (since Friends will be able to make a judgment about their friend’s opinion).

We happily award five stars (to not having to bother with reviews as much).

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  1. Pingback from Filter Facebook Application Reviews - The Unofficial Facebook Blog:

    [...] Edwards has a great post on the Lonely CEO blog about how to prevent application reviews from damaging user growth. As most [...]

    February 25, 2008 @ 4:20 pm

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